Household Benefits Changes Budget 2014 - Frequently Asked Questions

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Telephone Allowance Budget 2014 - Frequently Asked Questions

Q1. I am receiving the telephone allowance on my telephone bill every month, how will this change affect me?

A1. From the 1st January 2014 the telephone allowance will be discontinued and will no longer be applied to your bill.


Q2. I am receiving €9.50 cash payment per month, how will this affect me?

A2. From the 1st January 2014 the telephone allowance will be discontinued and will no longer be paid into your nominated bank or post office account.


Q3. Does this change affect my choice of service provider?

A3. No, this change does not affect your choice of service provider; you are open to choosing the supplier who can best meet your needs. It is advisable to shop around for the best value from suppliers. The Commission for Communications Regulation website has information on to help consumers to compare the cost of personal/non-business mobile, home phone and broadband price plans.


Q4.Are there any other supports towards the cost of monitored personal alarms?

A4. The Seniors Alert Scheme (SAS) provides funding for a personal monitored alarm, connected to a contact centre to enable older persons of 65 or older and of limited means, to continue to live securely in their homes with confidence, independence and peace of mind.

The Scheme is funded by the Department of Rural and Community Development via Pobal with equipment made available through community, voluntary and not-for-profit organisations registered with Pobal under the SAS.

Q5. Is the Household Benefits Package Tax Exempt?

A4   Household Benefits Package payments are fully exempt from income tax, PRSI and USC.

To find out more about the scheme you can contact your local registered organisation whose contact details are available from Pobal’s website at


Last modified:12/04/2019

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