Treatment Benefit: Update 15th February


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Thursday 15th February

The TB payments affected, and not paid last Friday, due to the technical problem will now issue tomorrow morning.

Monday 12th February

Last Friday a payment scheduled to our Treatment Benefit business partners resulted in most of our panellists (over 85%) receiving their full payment for claims relating to the month of January.

We are however, aware of an issue where a number of our business partners received a part payment or no payment. We would like to apologise to any partners affected and to ask for their patience as we put a solution in place.

We are working to rectify this situation to ensure full payment can be made to any affected panellist, hopefully later in the  week.

We will continue to provide updates here as soon as we have them.

Last modified:15/02/2018