Subject Access Request Guidelines
Subject Access Requests may be received in any area across the Department. They should be forwarded immediately to:
Data Access Section,
Client Identity Services,
Shannon Lodge,
Carrick-on-Shannon,
Co Leitrim.
Accessing your personal information
If you wish to receive a copy of your information, you can make your request in writing and include the following information with your request:
- Your name , PPS number, and postal address;
- Details of your request;
- A photocopy of your passport or driving licence or Public Services Card, (so that we can verify your identity);
- your signature and the date of the request
- if you are applying on behalf of another person then signed authority from the individual is required
- Any details which may help us locate the information which is the subject of your request.
Having received a Subject Access Request (SAR) from a person, the following must be carried out:
- Determine whether the Department holds data in respect of the individual. If not advise the person accordingly.
- Check the Department's claim data (and/or other relevant data) to establish what areas of the Department may hold records of the person. Prepare check list in relation to records requested.
- Contact all identified areas requesting 2 copies of the records to be sent to Data Access area.
- Monitor returns (including nil returns), update check list and issue reminders as needed, as records are required to be sent within 30 days.
- Check that records returned do not fall into the exceptions or limitations (a list of these is available at the Office of the Data Protection Commissioner’s site, linked below).
- Send records to person, retaining one copy on file.
Note: Subject Access Requests do not apply to deceased persons.
Information is available from the Data Protection Commissioner's Website at:
https://www.dataprotection.ie/docs/Home/4.htm